Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you confirm that you are 18 years of age or older and agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern the Maddens Rise relationship with you in the context of this website.

The term “Maddens Rise”, “MR”, “us” or “we” refers to the owner of this website. The term “you” refers to the user or viewer of this website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. MR reserves the right to modify the terms and conditions on this the website without notice to you. Your continued use of this website after any such change constitutes your agreement to such changes. MR further reserves the right to change prices and other information on the website at any time without notice to you. The posting of prices and other terms of sale on this website does not constitute a binding agreement – MRs is not obliged to sell wine or products on such terms.

All content, including graphics, logos, text, images and other features, appearing on this website, and their associated copyrights, trademarks and other intellectual property rights are owned, controlled or licensed by MR. This content is protected by copyright separately and as a collective work or compilation under applicable law and is the property of MR, its licensors, or the party credited as the provider of the content or other third-party owner of the content, as appropriate.

As a user of this website you may not copy, distribute, transmit, reproduce, publish, create derivative works or in any way use any of the content on this website without the prior written permission of MR in its discretion. This prohibition includes the publication of any part of such content on any other website or using it to create any kind of database.

This website contains material which is owned by, or licensed to, us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than with our consent or as otherwise permitted by law.

To the maximum extent permitted by applicable law, MR: (a) makes no representations or warranties of any kind, whether express or implied, as to the operation of this website or the information, content, materials or goods included on this site; and (b) disclaims all warranties, express, statutory or implied, including implied warranties of merchantability and fitness for a particular purpose. This does not affect your statutory rights as a consumer.

MR makes no representation or warranty that access to this website will be uninterrupted or error-free or that any information, software or other material accessible on or through this website is free of viruses or other harmful components. Your use of any MR website is at your own risk and you assume full responsibility for all costs associated with all necessary servicing or repair of any equipment you use in connection with your use of such websites.

From time to time, this website may include links to other website(s). These links are provided for your convenience to provide further information. They do not signify that we endorse the other website(s). We have no responsibility for the content of the linked website(s).

Legal requirements

You must be 18 years of age or older, to order, purchase or receive wine from Maddens Rise.

The person to whom we (or our carrier) delivers wine to must be 18 years of age or older and may be asked to provide proof of age. If there is no-one (or no-one who is 18 years of age or older) at a delivery address when delivery is attempted, a notice will be left indicating that delivery has been attempted and you will need to pick up your wine from the address specified in the notice.

Charges and security

Website orders are by credit card only.

Maddens Rise uses the Stripe Payment Gateway for its online credit card transactions.  All online credit card transactions performed on this site using the Stripe gateway are secured payments.

Shipping costs

Australia Post is Maddens Rise carrier of choice. Ground shipping is provided by Australia Post at our set rates – $15.00 (including GST) per dozen (12) or part thereof for all Australian destinations and FREE for orders over $500.00.

Sorry but we do not export wine.

Returns and cancellations

If you have any queries in regards to your wine order please contact us directly on 0491 001 246 or email info@maddensrise.com


Customers should be aware of the following: (a) alcohol should be consumed in moderation and not whilst operating a vehicle or machinery; (b) women should not drink alcoholic beverages during pregnancy because of the risk of birth defects; (c) alcohol consumption may cause health problems; (d) a case of wine is heavy, so take care when lifting it – if you are concerned about the weight we suggest you transfer the bottles one at a time; (e) wine (particularly red wine) may stain if spilled, so be careful; and (f) sparkling wines are subject to gas pressure so care should be taken when opening these bottles.


MR collects personal information from consumers via its website, social media platforms, and in person at tastings and events.

Consumers consent to the collection of their personal information by subscribing to MR’s wine club or email list, or by entering any competition or promotion operated or administered by MR. Information collected may include: first name, surname, email address, state, country, gender, age, postcode. Information collected may be used by MR for the following purposes: (a) with express consent to qualify for entry into a MR run or administered competition or promotion; (b) to make contact following a purchase made from us; and (c) for marketing and promotional purposes. The disclosure of personal information to overseas recipients is unlikely except where for a payment process for purchases (from MR by a consumer) operated by a service provider.

If a consumer refuses to include some personal information such as age eligibility in accordance with appropriate legislation, it may mean they are ineligible to participate in a promotion or to purchase wines from our e-commerce sites.

MR seeks to maintain a high level of security across its servers and works with reputable third party service providers including Google, Mail Chimp, Squarespace and Moonclerk. MR does not store credit card details.

MR does not otherwise disclose consumers’ personal information to third parties.

Please view our Privacy Policy for guidelines on how to obtain access to any personal details MR holds, or on how to make a complaint concerning a breach of privacy. For a full copy of MR’s Privacy Policy, please refer to our website, call +61 (0)491 001 246, send an email to info@maddensrise.com, or write to:

Maddens Rise Wines
PO Box 258
Coldstream Vic 3770

Shopping Cart

Sorry, we are temporarily closed

We reopen Saturday, 25 May 2024.

Wine orders may be made but will not be dispatched until we reopen.