Privacy Policy

Maddens Rise respects your privacy and is committed to protecting it. Maddens Rise provides this Privacy Statement to inform you of our privacy policy and practices and of the choices you can make about the way your information is collected and used. We’ve structured our website so that, in general, you can visit Maddens Rise on the web without identifying yourself or revealing any personal information. This privacy statement applies to our website and domain.

Maddens Rise uses personal information to better understand your needs and interest and provide you with better service. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with Maddens Rise. We take seriously the trust you place in us. Maddens Rise will not sell, rent or lease your personally identifiable information to others.

This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity. Anonymous (non-personal) information is data about usage and service operation, reported in aggregate, which is not associated to a specific personal identity. Aggregate information is data collected and summarised for a broad category of customers.

What we collect
On the Maddens Rise website, you can make information requests or register yourself. The types of personal information you provide to us on these pages may include name, address, phone, email address, user IDs and passwords and contact preferences.

Anonymous (non-personal) data we collect may include the pages visited on, unique URLs visited within, browser type and IP address. Most anonymous data is collected via cookies or other analysis technologies. web pages use cookies and other technologies for data analysis and personalisation services. 

How we use it
Maddens Rise uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help to communicate with you, to update you on services and events or to personalise promotional offers. 

Anonymous (non-personal) data is aggregated for reporting about web site usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

Who we share it with
Maddens Rise will not sell, rent, or lease your personally identifiable information to others. Maddens Rise will not share your personal information with a business partner or any unrelated third party unless you give your permission. Your permission will be requested when you submit your information.

You can subscribe to receive information and Maddens Rise marketing communications. Maddens Rise communications may include new event information or special offers. We give you a choice regarding Maddens Rise communications by post, email and telephone.

The most effective way to view and change your personal information is to return to the web page where you originally submitted your data and follow the instructions on that web page or send us a message at: Data access is also available on request.

Maddens Rise is committed to ensuring the security of your information. To prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of the information, Maddens Rise has in place appropriate physical, managerial procedures to safeguard the information we collect.

Contact us
We value your comments and opinions. If you have comments or questions about our privacy policy please email us at:

To opt out of Maddens Rise marketing contact, please contact us using the above email address and provide your email and/or name and relevant information about registrations you may have with Maddens Rise. This opt out will cancel all marketing and support communication and newsletters.

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We reopen Saturday, 25 May 2024.

Wine orders may be made but will not be dispatched until we reopen.